San Antonio Bed & Breakfast Inn Policies

The Library
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The Dining Room
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• Reservations: Reservations can be made online or by calling (210) 736-1017. Reservations require the total of one night's stay or 50% of the entire bill as a deposit, whichever is larger, to hold your room(s) until arrival. The balance is due upon arrival. Requirements may differ for holiday, special occasion or full house events.

• Minimum Stay: Although we have a two night minimum reservation on weekends, we often have single Friday or Saturday nights become available due to adjacent reservations. Call us for availability.
  

• Cancellations: All cancellations must be made in person by phone and will be charged a $25 processing fee. Voice mail and emailed cancellations may not be honored. If you must cancel, please do so at least 14 days prior to your stay. If not, you will incur the loss of your deposit. If we are able to rebook your room, your deposit less the $25 service fee will be returned to you. Requirements differ for holiday, special events/occasions or full house events, in which case cancellations must be made 30 days prior to the event.  Guests will be charged for their entire stay if they do not call to cancel.
  

• Changes to Reservation Length or Early Departures: If you must change the length of your stay, please do so at least 14 days prior to your stay to avoid a change fee.  Length of stay changes within 14 days of your arrival date, or after your arrival, will incur a change fee of either 50% of the total charges for the cancelled nights or one-night's charge, whichever is greater.  However, if we are able to rebook your room nights that you cancelled, there will be no fee.

• Payment: For your convenience, we accept MasterCard, Visa, Discover, Diner's Club, and debit cards.

• Arrivals & Departures: Check-in is from 4:00-6:00pm. Please let us know if you will be arriving after 6:00pm so alternate arrangements may be made. Check-out is 11:00am.

• Candles: Because of the danger of fire, we provide romantic lighting in the rooms as well as flameless candles in lieu of burning candles. No real candles please.
  

• Smoking: Please confine smoking to the garden and downstairs porch.

• Children: Adults only (18 and over, or prospective college student with parent).

• Pets: Sorry, we cannot accommodate pets.